One month later, the bill had doubled to nearly $16,000. Even though a tech did finally show up at his house, Dorff was only told there was something wrong with his modem. Dorff contacted AT&T with the issue, hoping to have the bill reduced, but he said the company wasn’t all ears.
Eventually, Dorff reached out to David Lazarus over at LA Times with his issue, and when AT&T was contacted by the outlet, the company finally explained the root of the enormously high bill. For some reason, Dorff’s modem started dialing an international number and, as a result, Dorff was charged by the minute. Read More